Your questions, answered

We are a fee-based firm, meaning our fees may be an hourly rate, project fee, monthly retainer fee, or a percentage of assets under management we handle on your behalf. Some insurance products (e.g., term life insurance) may also provide a commission. In most cases, we operate under a percentage of assets under a management arrangement.

Our firm works with a variety of personalities at different stages in their financial journey. From young professionals building wealth, to families planning for college and retirement, to retirees managing their wealth and small businesses planning for growth, our firm is a trusted advisor to help each client achieve their definition of success.

Communication is a core value for our firm. We designed our communication schedule, so clients are touched at least every six weeks via our seasonal newsletter (Detalus FORUM) and quarterly market updates. Furthermore, as a firm, we will provide periodic updates as economic, geopolitical, or market events warrant. Additionally, your advisor keeps a keen eye on your portfolio and financial plan and will contact you periodically to provide status updates and advice. Of course, you may contact your advisor anytime if you have questions or if something has changed with your situation. Check out our blog, and follow us on Twitter, LinkedIn, and Instagram.

In a word - familiarity. Our advisors hold their client relationships in high regard. While the relationship is about meeting your financial goals, you can expect your advisor to develop a closeness and knowledge about your situation that results in portfolio management that truly is catered to you. This familiarity spills over into our allocation process. We aren’t just looking for the funds with high performance; we get to know those managers on a personal level. The numbers speak for themselves, but sharing common experiences and a true passion for success sets our level of client service apart.

Continuing education is a critical element of our service delivery. Our advisors hold the required industry licenses, along with insurance licenses and various certifications, such as the Accredited Investment Fiduciary®️️️ (AIF®️️️), Accredited Wealth Management Advisor^SM (AWMA®️️️), Chartered Retirement Planning Counselor^SM (CRPC®️️️), and CERTIFIED FINANCIAL PLANNER^TM (CFP®️️️).

To hold client assets and execute transactions, Detalus recommends our clients use one of the following as qualified custodian: Pershing Advisor Solutions, LLC as registered broker-dealer and Pershing, LLC as custodian (together, “Pershing”) OR Charles Schwab & Co., Inc. (Schwab), a registered broker-dealer, member SIPC. Pershing and Schwab each perform execution, trading, and clearing services for Detalus clients. Each custodian has a long history of providing world-class financial business solutions and maintain financial strength as the first layer of protection for your assets. While financial strength won’t protect you from loss due to market fluctuations, our internal controls and regulatory supervision ensure that your assets are safe. Please reach out to the Detalus team for additional information.

Reporting is an essential part of our business. Our clients have access to secure, online platforms through Advyzon (performance reporting), Pershing or Schwab (custodial statements), and RightCapital (financial planning). Detalus Digital clients have access to their account information via their digital investing platform Detalus.Marstone.com.